Get your skin consultation within your home comfort with our experts to guide you through your skin concerns and skincare routines.
Virtual consultation allows you to know more about your own skin.
Knowing what and which products and treatments are suitable
for you to achieve beautiful skin
How It Works?
1.
Make an appointment
2.
Consult with our consultant through Whatsapp video call
3.
Result : Customizes skincare routine or treatment.
Receive Free gift!
At ND Dermatology, healthy skin can be created outside of our beauty salon. Our consultations will help you to tackle your skin concerns by providing the most suitable skin advice.
Through this video call session, our consultants will customize the best skin care routine for you.
The consultation will be approximately 30 minutes.
Fee for Malaysia: RM20.00
Fee for Singapore: S$10.00
Are you ready to
know about your skin?
Click the link below to make appointment
Term & Conditions
The Online Consultation services are provided by the consultants of our company’s partner and the fees are as mentioned above:
– RM20.00 for Malaysia
– $10 for Singapore
We will be collecting your personal information when you fill in the registration form for our online consultation. We may need to collect your personal information which includes your name, age, gender, skin conditions, home address and contact details (such as phone number and email address).
Collecting your personal information are mainly for our company’s internal use and beauty salon partners only:
– To understand the types of products or services that interest you.
– Responding to your requests or questions.
– To communicate with you.
– For marketing and advertising purpose (such as market research, updating about new products or promotions).
– Display your personal information to post for reviews and ratings on our platform.
Our online consultation takes place using WhatsApp video call.
You will have to book the online consultation appointment date, 3 days in advance to allow processing time. You are only allowed to change the appointment date and time ‘once’ with specific reasons stated. If there are any changes in the time or date of the appointment from our consultants, we will inform you immediately before the appointment take place.
Online consultation fees are non-refundable upon cancellation from you, instead, you may have only ONE chance to change the time or date of the appointment.
Refunds only take place if our consultants have any last-minute cancellations of the online consultation appointment with you for specific reasons stated.
Reminder will be given a day before the appointment take place through WhatsApp and email.
Our consultants will give you a call upon the scheduled time of the appointment, please ensure to pick up the call prior to the appointment time (3 calls will be given for the first 15 minutes of the consultation). No pick up from customers after the 3 calls, appointment will be cancelled and fees are non-refundable.
Sample scenario: Your appointment is 27 July, 2021, 3:00PM(MYT). The consultant will give the first call on time and you did not pick up the call. Consultant will give the 2nd call after 5 minutes and if you still did not pick up the call, he/she will continue with the 3rd call (the last call) after another 5 minutes. Then the appointment will be consider cancel or give up by you after the last call.
Free gifts will be distributed to you once the online consultation is completed.
In Malaysia: the free gifts consists of 2 pieces of paper masks with an RM50 digital voucher (voucher code) apply ONLY for treatment worth above RM150. Free gifts will be delivered to you with no postal charges (free delivery).
In Singapore: the free gifts consist of 2 pieces of paper masks and a $20 digital treatment voucher (voucher code) apply ONLY for Derma Glowing Treatment or Flower-C Treatment. You will have to redeem free gifts from the beauty salon where you have done the online consultation.
After the consultation, we will send you the skin diagnosis result and email it to you, which will take 5 working days (excluding weekends).
